index

We want you to love your Home Bazaar purchase. If something isn’t right, here’s how we can help.

 Return Window
You can request a return within 24 Hours of delivery if:

  • Item is damaged, defective, or wrong item sent

Non-Returnable Items
Custom-made furniture, clearance sale items, and items damaged due to misuse cannot be returned.

How to Start a Return

  1. WhatsApp us at +92 3717060808 with order # and photos of the issue
  2. Our team will approve and arrange pickup from Faisalabad, or guide you for other cities
  3. Once we receive and inspect the item, we’ll process your refund

Refunds

  • Prepaid orders: Refunded to original payment method in 7–10 working days
  • Cash on Delivery: Refunded via bank transfer or JazzCash after we receive the item
  • Delivery charges are non-refundable unless the error was ours

Exchanges
We’ll happily exchange for size/color if stock is available. Customer pays return shipping for exchanges due to change of mind.

Damaged in Transit
Record a video while unboxing. Report damage within 24 hours for immediate replacement.

Verified